Hey Sizzle Cats,
Just wanted to let you know about the pleasant experience I had at Sizzler Carindale, when some friends and myself chose to get our eat on there for din dins on Friday. How good was it? Really good. Like I didn’t even get stomach cramps on the car trip home good. We chose Sizzler as we were marking a special occasion, and wanted to commemorate this event by eating til it hurts, much the same way Gina Reinhart celebrates Tuesdays.
My friends and I were very impressed to see the famous Sizzler customer service experience begins when you step foot inside the store, and not just when you plonk your Millers Capri Pant clad arse down at a table. Even before our orders were taken, as we were excitedly waiting in the line, staring in awe at the menu board, pointing and shouting at things we wanted like poorly behaved children out with their step dad, a Sizzler staff member brought everyone in the line some complimentary cheese toast while we waited.
It was a delicious treat, for me, and I’m sure I’m not alone in saying this, cheese toast is one of the most favorable aspects of a meal at Sizzler, second only to judging others on their life choices. If cheese toast was a facebook group, I wouldn’t just press ‘like’, I’d write to Facebook management asking where the ‘love’ button is, as ‘like’ doesn’t adequately express how I feel about cheese toast. Although, my desire to have a cheese toast cake at my wedding is not why I’m emailing you.
This email is about two things, Bree from the Carindale store and sauce. Let’s begin, my friends and I were really impressed by the service we received from the front desk cashier who took our orders. Her name is Bree and she is a delightfully friendly young lady who went out of her way during the busy dinner rush to exceed our expectations.
Let me run you though exactly how she did this, so you can train new employees to be like Bree too, maybe you’ll call it the Bree method? I’ll leave the naming of that with you. Here are some suggestions to get you started, ‘If you can’t camembert bad service ask Bree’, or ‘Making Good Service A Bree-ze’, you’re very welcome.
One of my dinner companions, my friend John, ordered the Malibu Chicken with his salad bar, and at a price of just $3 more than the dinner salad bar, why wouldn’t you? Just $3 extra for a whole meal that comes with chips too? John is a savvy cat, and snapped this deal up quicker than you can say, ‘they’re out of apple crumble’.
As much of a fan as I am of the Sizzler Corporation as created by Del and Helen Johnson, on a side note what is Del short for? Maybe now Del’s a big time businessman, maybe he could buy himself a real name? Like Lenard or Frank.
Anyway, moving on, I do find it inconsistent that customers can get a meal made of an animal and cooked by a person for $3 extra, but the all you can drink soft drink option is $3.95 extra? How is it possible that sugar flavored water requiring little labor is 95 cents more than a chicken meal? I’ll leave that with head office. Put that on the agenda for your next Team Leaders Meeting.
Back to the chicken, John had a question for future employee of the month winner, Bree about his meal. John asked Bree what the yellow sauce is that comes with the Malibu Chicken meal? Bree told us it was a special secret sauce and that it was delicious. Her mystery just intrigued us more, like a youtube video of a basset hound running, she now had our full attention.
She then told us a Sizzler insider secret that this special Malibu sauce tastes delicious when teamed with Honey BBQ Sauce. She asked if John would like to try this special sauce combo with his meal, John, like anyone with high level commonsense and an operational mouth, he said yes. How could you say no to Bree? To that face? I don’t think so mister. Impossible. Also, Bree had cool glasses that made me want to be friends with her, mainly to invite her too a sleep over, so I could steal her glasses while she slept and tell her a rat ate them.
Within good time, John’s meal was served and of course Bree was spot on, Malibu sauce with Honey BBQ sauce was delicious. My other dinner companion, my friend Patience and I were dipping John’s chips into his sauce and commenting on how delicious this was. It really was a highlight of the evening. I do feel for John though, who due to this delicious sauce got 1/3 of the chips, he by law, was rightfully entitled too, his chip consuming levels that night were down due to Patience and myself scavenging off his plate, like pigeons when someone drops a sausage roll.
But it doesn’t end there, like Larry Emdur’s teeth, yes there’s more. As we were finishing up our desserts which, Sizzler employee should swing by our table to ask if John enjoyed his special sauce combo and his Malibu chicken? None other than front desk superstar Bree, she checked in with us to see that everything was ok, before she left to go home that night. Tick. Bree. Motherfucking tick.
As she departed our company, I wondered what the rest of Bree’s night had in store for her? My guess is that following her nightly shifts at Sizzler, she has to quickly run inside her house after exiting her car, to avoid her meat scented hair attracting the attention of dogs in her neighborhood. I then predict Bree has a long shower, watching the shower floor although she is no longer surprised when bacon bits she didn’t know were on her person fall from her body and are guided down the drain by the fast flowing water. I’m not sure what she’d do after a shower, probably facebook and writing in her self esteem journal like the rest of us.
Yours Truly,
Mel
P.S. Attached is my impression of your Sizzler Indonesian Brown Rice Salad, it’s not as good as yours.

Sizzler’s Reply:
Hi Melinda
Thank you for your email regarding your recent visit to our Carindale restaurant.
We are absolutely delighted to hear that you had such an enjoyable visit, largely thanks to the excellent service you received from Bree! I will ensure that your compliments are passed on to Bree and the Restaurant Management Team.
We also hope that you can continue to enjoy our Indonesian Rice Salad on future visits to Sizzler (although it looks as though you have just about got our recipe figured out J)
Thank you once again for taking the time to contact us and for allowing us the opportunity to congratulate our staff on your behalf.
Kind Regards
Marissa